How to: Image Viewer

  • How to fix images disappearing in Internet Explorer 11
  1. Open Internet Explorer
  2. Click on settingsSetting Icon
  3. Click on Internet Options
  4. Click on the Advanced tab
  5. Under the top option, Accelerated Graphics, check mark Use software rendering instead of GPU Rendering*
  6. Click Apply
  7. Click OK
  8. Close and reopen Internet Explorer 11. (Microsoft recommends that you restart your computer to have this setting take effect. From our testing, the images should no longer disappear after closing and opening Internet Explorer.)


  • Learn a "work-around" on how to zoom into a portion of a document/plan and print it using the NEW crop feature